Effective Date: 01st January, 2026

 

At BrainDost, your privacy and confidentiality are extremely important to us. As a mental health platform, we understand the sensitive nature of the information you share, and we are committed to protecting it.

 

1. Information We Collect

 

When you use BrainDost, we may collect the following information:

• Your name, email address, and phone number

• Appointment and booking details

• Payment information (processed securely through our payment partner)

• Information you voluntarily share during therapy sessions

• We do not store your card details on our servers.

 

2. How We Use Your Information

 

We use your information only to:

 

• Schedule and manage therapy sessions

• Process payments securely

• Send confirmations and appointment reminders

• Improve our services

• We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

3. Confidentiality of Sessions

 

All therapy sessions are confidential. We will only disclose information:

• If required by law

• If there is a serious risk of harm to you or someone else

 

4. Data Security

 

We use secure systems and encrypted payment gateways to protect your personal information. While no system is 100% secure, we take all reasonable steps to safeguard your data.

 

5. Contact Us

 

If you have any questions about this Privacy Policy, please contact:

 

Company Name: BrainDost

Address: G928+J89, Extension Cavalry Ground, Lahore, Pakistan

Email: care@braindost.com